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Home Affairs department in Rustenburg Complaint - Home Affairs department in Rustenburg unfair treatment of the pensioner
Home Affairs department in Rustenburg Complaint

Home Affairs department in Rustenburg Complaint

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Home Affairs department in Rustenburg unfair treatment of the pensioner


To whom It may concern

On 13 March 2015 at 15:30 I tool my grandmother who is 63 years old and diabetic and sick to collect her passport .When we got there the sercurity guard in duty told us that they have cut the queue for collection.I explained to the guy that the password is urgent as she need to go to Botswana and see the doctor ..The guard reffered me to trhe receptionist who was on duty that time by the name of Tshidi I also explaned to her the above as well as my granny conditions and that my granny forgot to take her medications and she told me that she cant sent me through..

what I didn't understand was since the home affairs closed at 16:00 why should they cut the queue at 15:00


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